Our terms & conditions.
We don’t like lots of rules but here are a few conditions and campsite etiquette to ensure everyone staying has a happy and enjoyable break away.
Booking Policy
Please be advised unless you receive the booking confirmation email, your booking is not yet confirmed. Pitches are let for campers own tents and Dolly is let with no bed linen.
Arrivals: Mon – Sat only, from 12:00pm to 7:00pm
Departure: Please vacate your pitch by 11.00am
One Dog goes free
Unauthorised admission will be charged double. This includes any children not declared on the booking form and infants.
Be Nice
Everyone has bad days but try not to let them spoil other campers enjoyment. Consider other campers, and if the children are restless arrange supervised games or enjoy nearby pursuits at QEP Country Park. If we consider behaviour unacceptable and detrimental to the campsite you will be asked to leave with no refund.
Be Sober
We all enjoy a tipple but keep it in moderation and remember the only legal stimulant on our campsite is a cup of strong coffee. Dispose of your bottles and cans in the correct eco bin and that goes for the other rubbish. Any unauthorised camping equipment or rubbish £200 fine.
Be Cool
Relax, if you play an instrument, ask fellow campers if they mind and the same applies to your other music. If they like the sound that’s great if they don’t please switch it off. Enjoy the stars and the owls and keep the sound quiet after 11pm, we are a quiet site.
Be Honest
Please Book for the correct number in your party, additional cars will be charged so we can keep the green space for games and relaxation. We do not accept bookings for stag or hen parties. Please don’t book and hope we won’t notice – because we will! We have restricted the pitch size to 4 but please ask if you have a family that is larger.
Under 16s that are not accompanied by an adult are required to pay the full adult fee.
Be Prepared
It happens so please note our cancellation policy. We are happy to refund 75% of your payment if given more than 30 days’ notice by email and 50% of your payment if you cancel your stay with us at least 15 days in advance. Any less notice than this and unfortunately we are not able to offer refunds. We will however try and be as understanding as possible.
Be Dog Friendly
We allow one per pitch for free. We love dogs but not everyone feels the same about your furry friend. All dogs on site MUST be kept on a lead at all times and immediately cleared up after. If you bring any dog deemed dangerous, antisocial or in any way threatening, you (and it) will be asked to leave. If you do not clear up after your dog you will be asked to leave. No exceptions as we have a large number of sheep with lambs. You must let us know if you’re bringing a dog in the ‘additional stay details’ box at the end of the booking process.